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FAQ

Frequently asked questions

Everything a Florida store owner tends to ask before placing a terminal. If yours is not covered, send it over and we will answer it directly.

What does it cost to put a terminal in my store?

Nothing up front on the Vend 50/50 program. We deliver, install and support the terminal, and we split net revenue with you 50/50, paid monthly. If you would rather own the equipment outright, ask us for purchase pricing.

How and when do I get paid?

Your share is sent to your bank account every month, together with a transparent billing statement showing exactly how the number was calculated. We collect a W-9 from you before the first payout.

Do my staff have to handle cash or pay out winners?

No. The platform is completely cashless. Players fund their accounts and redeem winnings themselves with major credit and debit cards, so your team never touches money or acts as a cashier.

What do I need at the location?

A standard power outlet, a reliable WiFi connection and a small amount of floor or counter space. We confirm connectivity during installation and handle everything else.

Are you a licensed distributor?

Yes. We are a licensed distributor of LuckLake.com terminals for the state of Florida, which means you are dealing directly with an authorised source for the hardware, the software and the support behind it.

What is LuckLake.com?

LuckLake.com is an online freemium gaming platform offering live dealer tables, arcade-style games, slots-style titles and predictive sports wagering. Your terminal is the in-store front door to that platform.

What is the difference between Gold Coins and Sweeps Coins?

Gold Coins are for fun play and have no cash value. Sweeps Coins can be used to play for real cash prizes. Players receive free Gold Coins and free Sweeps Coins daily — no purchase is ever necessary.

How are players verified?

A two-step KYC check verifies both identity and location, confirming that every player is at least 18 years old and physically in a permitted state. Players must register with their government name and real information.

Can players keep playing after they leave my store?

Yes — and that is where the extra revenue comes from. One account works on the terminal, on a phone and on a laptop. A player who signs up at your counter keeps earning for your location from their couch.

How well do these terminals perform?

LuckLake terminals average 2–3× the performance of a standard machine, largely because play continues at home. Actual results vary by location, traffic and hours of operation.

How quickly can I be up and running?

Send us your location details and we will confirm the fit, schedule delivery and install. Staff training happens the same day the terminal goes in, so you can launch immediately.

Still have a question?

Ask it before you commit. We would rather talk you out of a bad fit than install a terminal that underperforms.